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Lessons for Clinicians From Physician-Patient Communication Literature
Ellen E. Rosenberg, MD;
Marie-Thérése Lussier, MD, MSc;
Claude Beaudoin, MD, PhD
Arch Fam Med. 1997;6(3):279-283.
References
Article references have been provided for searching and linking. Additional reference information may be available in the article PDF.
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1. Simpson M, Buckman R, Stewart M, et al. Doctorpatient communication: the Toronto consensus statement. BMJ. 1991;303:1385-1387.
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2. Stewart M, Belle Brown J, Weston WW, McWhinney IR, McWilliam CL, Freeman TR. Patient-Centered Medicine: Transforming the Clinical Method. Thousand Oaks, Calif: Sage Publishers Ltd; 1995. 3. Lipkin M, Putnam SM, Lazare A, eds. The Medical Interview: Clinical Care, Education, and Research. New York, NY: Springer-Verlag NY Inc; 1995. 4. Stewart MA. Effective physician-patient communication and health outcomes: a review. Can Med Assoc J. 1995;152:1423-1433.
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5. Peterson MC, Holbrook JH, Hales DV, et al. Contributions of the history, physical examination, and laboratory investigation in making medical diagnoses. West J Med. 1992;156:163-165.
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6. Schmitt BP, Kushner MS, Wiener SL. The diagnostic usefulness of the history of the patient with dyspnea. J Gen Intern Med. 1986;1:386-393.
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7. Stewart MA, McWhinney IR, Buck CW. The doctorpatient relationship and its effect upon outcome. J R Coll Gen Pract. 1979;29:77-81.
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8. Starfield B, Wray C, Hess H, Gross R, Birk PS, D'Lugoff BC. The influence of patientpractitioner agreement on outcome of care. Am J Public Health. 1981;71:127-131.
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9. Beckman HB, Frankel RM. The effect of physician behavior on the collection of data. Ann Intern Med. 1984;101:692-696.
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10. Burack RC, Carpenter RR. The predictive value of the presenting complaint. J Fam Pract. 1983;16:749-754.
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11. Ormel J, Koeter M, van den Brink W, van de Willige G. Recognition, management, and course of anxiety and depression in general practice. Arch Gen Psychiatry. 1991;48:700-706.
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12. Goldberg D, Bridges K. Screening for psychiatric illness in general practice: the general practitioner versus the screening questionnaire. J R Coll Gen Pract. 1987;37:15-18.
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13. Williams P, Tarnopolosky A, Hand D, Sheperd M. Minor psychiatric morbidity and general practice consultations: the West London Survey. Psychol Med. 1986;9:1-37.
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14. Kirmayer LJ, Robbins JM, Dworkind M, Yaffe M. Somatization and the recognition of depression and anxiety in primary care. Am J Psychiatry. 1993;150:734-741.
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15. Marks JN, Goldberg DP, Hillier VF. Determinants of the ability of general practitioners to detect psychiatric illness. Psychol Med. 1979;9:337-353.
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16. Bridges KW, Goldberg D. Somatic presentation of DSM III psychiatric disorders in primary care. J Psychosom Res. 1985;29:563-569.
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17. Davenport S, Goldberg D, Millar T. How psychiatric disorders are missed during medical consultations. Lancet. 1987;2:439-441.
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18. Wissow LS, Roter DL, Wilson MEH. Pediatrician interview style and mother's disclosure of psychosocial issues. Pediatrics. 1994;93:289-295.
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19. Headache Study Group of the University of Western Ontario. Predictors of outcome in headache patients presenting to family physicians: a one year prospective study. Headache. 1986;26:285-294.
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20. Bass MJ, Buck C, Turner L, Dickie G, Pratt G, Robinson HC. The physician's actions and the outcome of illness in family practice. J Fam Pract. 1986;23:43-47.
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21. Fallowfield LJ, Hall A, Maguire GP, Baum M. Psychological outcomes of different treatment policies in women with early breast cancer outside a clinical trial. BMJ. 1990;301:575-580.
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22. Kaplan SH, Greenfield S, Ware JE. Assessing the effects of physician-patient interactions on the outcomes of chronic disease. Med Care. 1989;27(suppl):S110-S127.
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23. Hall JA, Roter DL, Katz NR. Meta-analysis of correlates of provider behavior in medical encounters. Med Care. 1988;26:657-675.
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24. Waitzkin H. Information-giving in medical care. J Health Soc Behav. 1985;26:81-101.
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25. Stewart MA. What is a successful doctorpatient interview? a study of interactions and outcomes. Soc Sci Med. 1984;19:167-175.
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26. Steele DJ, Jackson TC, Gutman MC. Have you been taking your pills? J Fam Pract. 1990;30:294-299.
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27. Stiles WB, Putnam SM, Wolf MH, James SA. Interaction exchange structure and patient Satisfaction with medical interviews. Med Care. 1979;17:667-679.
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28. Waitzkin H. Doctor-patient communication: clinical implications of social scientific research. JAMA. 1984;252:2441-2446.
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29. Arborelius E, Timpka T. Comparison of patients' and doctors comments on videorecorded consultations. Scand J Prim Health Care. 1991;9:71-77.
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30. Korsch BM, Gozzi EK, Francis V. Gaps in doctorpatient communication, I: doctor-patient interaction and patient satisfaction. Pediatrics. 1968;42:855-871.
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31. Like R, Zyzanski S. Patient satisfaction with the clinical encounter: social psychological determinants. Soc Sci Med. 1987;24:351-357.
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32. Thompson SC, Nanni C, Schwankovsky L. Patientoriented interventions to improve communication in a medical office visit. Health Psychol. 1990;9:390-404.
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33. Meeuwesen L, Schaap C, van der Staak C. Verbal analysis of doctor-patient communication. Soc Sci Med. 1991;32:1143-1150.
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34. Burgoon M, Birk TS, Hall JR. Compliance and satisfaction with physician-patient communication. Hum Commun Res. 1991;18:177-208.
35. West C. Reconceptualizing gender in physicianpatient relationships. Soc Sci Med. 1993;36:57-66.
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36. Hall JA, Irish JT, Roter DL, Ehrlich CM, Miller LH. Satisfaction, gender, and communication in medical visits. Med Care. 1994;32:1216-1231.
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37. Epstein RM, Campbell TL, Cohen-Cole SA, McWhinney IR, Smilkstein G. Perspectives on patient-doctor communication. J Fam Pract. 1993;37:377-388.
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38. Keller VF, Carroll JG. A new model for physicianpatient communication. Patient Educ Couns. 1994;23:131-140.
39. Lazare A, Putnam S, Lipkin M. Three functions of the medical interview. In: Lipkin M, Putnam S, Lazare A, eds. The Medical Interview. New York, NY: Springer-Verlag NY Inc; 1995:3-19. 40. Grueninger UJ, Duffy FD, Goldstein MG. Patient education in the medical encounter: how to facilitate learning, behavior change, and coping. In: Lipkin M, Putnam S, Lazare A, eds. The Medical Interview. New York, NY: Springer-Verlag NY Inc; 1995:122-133.
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