Alternative Dispute Resolution in Employment: Recent Developments

Richard E. Dibble

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DOI: 10.2190/G4CN-YHFD-U6DG-9BB3

Abstract

This article describes trends over the past two decades in employer application of alternative dispute resolution (ADR) procedures to the settlement of workplace disputes. Employers often adopt such procedures to reduce the time and expense associated with increased numbers of employee-initiated complaints and lawsuits, and the procedures may also serve other important business purposes. The article examines shortcomings of the ADR approach, as well as developing standards for ADR use. The author considers the potential of the broader, dispute-resolution-systems approach advocated by some ADR specialists and assesses the significance of an organization's culture for the design and successful use of ADR.

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