10.2190/TGY7-9U8V-WPAV-6A0V TGY79U8VWPAV6A0V 0 STUDENT EVALUATION OF TEACHING AND COLLECTIVE BARGAINING 20020509 20020509 20020509 20020509 http://baywood.metapress.com/link.asp?target=contribution&id=TGY79U8VWPAV6A0V 4 MARY ELLEN REILLY Developing a student evaluation of teaching system and managing the process, which is regulated by a collective bargaining agreement in a mid-sized state university, are chronicled. Due to the contractual nature of the process, a number of problems arose in the operation of the system, but their satisfactory resolution has been achieved. Success has depended on adequate staff and space, communication among students, faculty, and administrators, system integrity, and resiliency.