10.2190/RNL5-WVBP-P9YU-HN4B RNL5WVBPP9YUHN4B 0 THE DESIRED ROLE OF COMMUNITY COLLEGE FIRST-LINE ADMINISTRATORS IN LABOR RELATIONS 20020509 20020509 20020509 20020509 http://baywood.metapress.com/link.asp?target=contribution&id=RNL5WVBPP9YUHN4B 3 WILLIAM E. PILAND AND NED B. LOVELL Labor relations have become a significant issue in higher education, especially on community college campuses, the most unionized segment of higher education. This study identified the desired role of community college first-line administrators in the labor relations areas of preparations of negotiations, collective bargaining, contract administration, strike management, and post-strike management. Survey responses were gathered from community college presidents, chief academic offices, and first-line administrators in the nineteen states of the North-Central region. Comparisons were made for colleges with and without bargaining experience. A considerable amount of agreement was found among respondents concerning the first-line administrator's role in labor relations. However, staff development is necessary to define and refine the roles of these administrators in all areas of labor relations.