10.2190/1Y5D-0MKQ-6CHK-5AD1 1Y5D0MKQ6CHK5AD1 0 EFFECTIVENESS OF UNION STEWARD TRAINING IN THE PUBLIC SECTOR: RESULTS FROM A MULTIPLE CASE STUDY 20020509 20020509 20020509 20020509 http://baywood.metapress.com/link.asp?target=contribution&id=1Y5D0MKQ6CHK5AD1 2 JAMES E. MARTIN The author explored the effectiveness of training in grievance handling and other aspects of contract administration for senior stewards in six large and small federal governmental agencies. The training was found to contribute to a mutually perceived improvement in union-management relations. However, the evidence in inconclusive with regard to the number of grievances filed and the number of interactions between stewards and supervisors that took place after the training.