10.2190/BUXC-8F8M-4TAY-GFNV BUXC8F8M4TAYGFNV 0 RELATIONAL CONFLICT BETWEEN MEMBERS OF TEACHERS' UNIONS AND COMMUNITY MEMBERS AS A RESULT OF COLLECTIVE ACTION 20020509 20020509 20020509 20020509 BUXC8F8M4TAYGFNV.pdf http://baywood.metapress.com/link.asp?target=contribution&id=BUXC8F8M4TAYGFNV 2 DONALD JAY RYBACKI AND KARYN CHARLES RYBACKI Member of teachers' unions perceive themselves to be in a conflicted relationship with members of the community both during and after a strike. Using the Burkean concept of identity-identification, this paper isolates the genesis of the conflict. Strategies to resolve conflict, based on the change-agent theory from management, are offered, which allow the union to reverse resentment into advocacy of its cause by nonunion community members.